About our privacy policy

Organicare Vof cares deeply about your privacy. Therefore, we only process data we need for (improving) our services and handle the information we collect about you and your use of our services with care. We never share your data with third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Organicare Vof. The effective date for the validity of these terms and conditions is 07/03/2026. With the publication of a new version, the validity of all previous versions expires.

This privacy policy describes what information we collect about you, what this information is used for, and with whom and under what conditions this information may be shared with third parties. We also explain how we store your data, how we protect it from misuse, and what rights you have regarding the personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy officer. You can find their contact details at the end of this privacy policy.

About data processing

Below you can read how we process your data, where we store it, what security techniques we use and who has access to the data.

Web store software

Shopify

Our online store is developed using Shopify software. Personal data you provide to us for the purposes of our services is shared with this party. Shopify accesses your data to provide us with (technical) support and will never use your data for any other purpose.

Shopify is obligated to implement appropriate security measures under our agreement with them. These measures include SSL encryption and a strong password policy. Shopify is a certified credit card processor.

Shopify uses cookies to collect technical information about your use of the software. No personal data is collected or stored in this process.

Shopify reserves the right to share collected data within its own group to further improve its services. Shopify adheres to applicable legal retention periods for personal data. The EU/US Privacy Shield applies, meaning your data may be processed in the United States.

Email and mailing lists

Shopify

We send our newsletters and transactional emails using our online store software, Shopify. All confirmation emails you receive from our website and web forms are sent through Shopify's servers.

Shopify will never use your name and email address for its own purposes. At the bottom of every automated email sent through our website, you'll find an unsubscribe link. Clicking this link will stop you from receiving emails from our website. This may reduce the functionality of our website.

Your personal data is sent, stored, and accessed securely by Shopify. Shopify uses cookies and other web technologies to understand whether emails are opened and read.

Shopify also processes information about you as the recipient and the subject lines of emails to improve service quality. This data is retained for 30 days.

Gmail

We use Gmail for our regular business email communications. This provider has implemented appropriate technical and organizational measures to prevent misuse, loss, and corruption of data as much as possible. Gmail does not have access to our mailbox, and we treat all our email communications confidentially.

Payment processors

Mollie

We use the Mollie platform to process some payments in our online store. Mollie processes your name, address, city, and payment information such as your bank account or credit card number.

Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie may use anonymized data to improve its services.

Mollie will not store your data for longer than is permitted by law.

Reviews

WebwinkelKeur

We collect reviews through the WebwinkelKeur platform. When you leave a review through WebwinkelKeur, you are required to provide your name and email address. WebwinkelKeur shares this information with us so we can link the review to your order.

In some cases, WebwinkelKeur may contact you to ask for clarification about your review. When we invite you to leave a review, we share your name and email address with WebwinkelKeur.

WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data.

Shipping and logistics

PostNL

When you place an order with us, it's our responsibility to have your package delivered to you. We use PostNL to carry out deliveries.

For this purpose, we need to share your name, address, and city of residence with PostNL. PostNL uses this information solely for the purpose of executing the agreement.

Contact details